Stephen Moorby last served as the Director of Operations of AKT group (Café supreme, Society by supreme, Supreme Delivery, Supreme Express, Upper Crust Pizzeria, Ribs and Rumps, Magnolia Bakery, Armani, Cavalli, Ted Baker to name but a few) and is responsible for the leadership and general management of the company.
In this role, Stephen has developed and delivered Society By Supreme , a turn key project which since it opened has been widely acclaimed.
Under his management, AKT food and beverage division has consistently achieved year-over-year growth, increasing organic revenue by 41% YOY, reducing COG’s from in excess of 35% down to 26% within less than 12 months, increased net operating profit of the company from 5% to 18% and forecasted to increase to 21% this year end with sales of 10 million USD .
Prior to joining AKT Group, Mr. Moorby served as Group General Manager of Le Royal Group, a hospitality Company which owned two Le Méridien properties, two Ritz properties and a 16.8million USD F&B business consisting of 28 outlets, 14 restaurants and 11 boutiques, in addition to hospital and contract catering and a large outside event catering business.
Stephen’s responsibilities and influence extended throughout all areas of the organization including strategic planning and execution, corporate management, product development, technology deployment, and customer and network operations.
Due to his wealth of knowledge and experience, Mr Moorby is frequently requested to consult on menu engineering, best practice and Corporate Performance Management. His portfolio includes companies such as Compass, Starwood's, Whitbread's and British Airways
Stephen received his Masters Degree from Western Valley Central University in the US, a Bachelors Degree and HND obtained at Thames Valley University London and currently participates in various Executive Leadership and Management programs. In his spare time he enjoys travelling and exploring various countries on a culinary gastronomic level.
Stephen's wife, Daniella, is in charge of the front of house.
Daniella started her career in 1996 in fashion & retail operations with a multinational Swiss company with whom she remained for 11 years. Having spent most of her life travelling, Daniella started her career as a business development manager for an International Swiss Company for her strong language skills (4 languages fluently spoken, written and read) as well as her intercultural intelligence skills enabling her to work with ease with people from multi ethnic backgrounds.
Although Daniella launched several successful branches and boutiques for her company During her tenure, her preference and strength was always in the human side of the operation. In 2007 she seized the opportunity to join an international American Company specialized in Human Resources consultancy, she travelled to the United States and studied workplace behavioural psychology and graduated as a certified psychometric assessor.
Daniella then branched into Human Resources in the Hospitality sector with illustrious hospitality brands such as Le Méridien, Ritz, JA Resorts & Hotels and is how heading all the functions of the Human Resources operations at Anantara Dubai The Palm Resort & Spa, the flagship property of Minor Hotel Group.
The scope of her work includes recruitment, selection, induction, learning & development, coaching and counselling, manpower planning, performance management and appraisals, government relations and all facets of the associates’ compensation & benefits inclusive of accommodation , transport, medical insurance, workmen compensation, food, etc.
Daniella is an established Human Resources professional and her background in operations followed by Human Resources is certainly one of her greatest strengths as it allows her to understand the needs of the operational functions of a business and utilize her behavioural assessment skills to establish focus, train, coach, and maximize potential.
Hurrah! We have received our third consecutive certificate of Excellence again this year. A HUGE thank you to all those who have made this possible.
Booking.com Guest Review Awards 2016
Booking.com Guest Review Awards 2017
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